Symplicit Bootcamp

Design Thinking the Learning Enterprise

What is it

Peter Senge said, “The only sustainable competitive advantage is an organization’s ability to learn faster than the competition.” This bootcamp is designed to combine Design Thinking with Lean A3 to create an experimental mindset of continuous experimentation and learning within your organization. Design thinking is a process of observing, uncovering and solving problems sometimes in an environment of uncertainty. In this bootcamp we examine how teams can uncover new opportunities and make decisions using existing data and utilise it intelligently towards an unknown future using a design thinking / lean process mix.

Why do so many good ideas and products fail?

Effective, customer-centric solutions hit the overlap between customer desirability, technical feasibility and business viability. If we don’t understand who the customer is or what their needs are, we can’t define the actual problem to be solved or create effective solutions that bring value to our customers.

Design thinking brings together what is desirable from a customer point of view with what is technologically feasible and economically viable. It can be applied to a wide range of design problems, from products or services to organisational strategy. It is a toolkit that;

  • Helps organisations rapidly innovate, experiment, validate and iterate concepts to create a continuously improving, learning environment
  • Allow people who are not designers to effectively apply creative tools in solving a wide range of problems


Day 1

  • Foundation in Lego Serious Play (Identity/Behaviors/Practices)
  • Design Thinking to Framing
  • 4Ws Problem Exploration

Day 2

  • Intro to Lean A3 Method
  • Root Cause Analysis
  • Prototyping New Organization Models with Lego Serious Play
  • Coaching the A3 Method
  • Facilitating Reflection

How it works

This two-day bootcamp will introduce the basics of design thinking and the lean A3 approach by unpacking the core concepts and providing you with a comprehensive set of tools that you can successfully implement in your organisation.

We will use the lean A3 approach to describe, break down and clarify the problem, understand the root causes, set targets and actions for implementation, and look at how to monitor and share success.

We’ll then integrate Edgar Schein’s notion of Humble Inquiry to teach coaching strategies for mentoring knowledge workers in its application towards designing better futures, solving problems, and removing waste from the value stream.

Learning Objectives

Through hands-on instruction, small group discussions and exercises, the workshop participants will:

  • Learn the basic concepts and principles of design thinking methods including observation & interviewing techniques to move from hunches to validated problems
  • Leverage the Lean A3 method for problem framing, problem exploring, and problem setting so that your teams solve the right problems
  • Develop an experimental mindset within Lean A3 to formulate hypotheses, document success criteria, run experiments through prototyping
  • Apply the double diamond design thinking approach to divergence and convergence in short cycles to remove options quicker
  • Gain experience through modeling the basic roles of A3 process (author/owner, responder, coach)
  • Learn the four types of inquiry necessary for coaching A3 at the team, function, business unit, and leadership levels of the organization.

Who should attend

  • Any leader who wishes to improve her organisation
  • Any designer who wishes to lead and manage her organisation more effectively
  • Lean and Agile coaches
  • Human Resources and Organisational Development professionals who wish to seek more effective means to deeply improve the thinking, behaviour, alignment, and performance of their organisation and the people in it
  • Senior executives who wish to improve their abilities to lead and manage
  • Anyone who wishes to improve his or her critical lean thinking

Register Interest

Email or call +61 2 9280 3596 for further information

The Details


$990 + GST*excludes Eventbrite booking fee


  • 27-28 February - Sydney

    Level 2, 91 Reservoir St, Surry Hills 2010, NSW

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  • 6-7 March - Melbourne

    7/160 Queen St, Melbourne VIC 3000

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  • 13-14 March - Adelaide

    55 Exchange Pl, Adelaide SA 5000

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  • 20-21 March - Brisbane

    3/288 Edward St, Brisbane City QLD 4000

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