Our story

17+ Years
1000+ Interviews
4 Locations
150+ Clients

We are a design consultancy that uses behavioural research to inform strategy, design and digital delivery.

We help bridge the gap between clients, users and their experience with products, services and their environment. Through design we are able to address challenges on all scales, from developing new products and services to transforming the ways organisations do business.

We provide end to end services from strategy, initial user-led research, prototyping, testing through to delivery. Our experience and capabilities cover behavioural research and insights, digital and built environments, service design, experience design, training, customer strategy and innovation.

Founded in 2003, Symplicit is a team of over 40 practitioners who work across offices in Sydney, Melbourne, Brisbane and Adelaide.

Symplicit is part of HCL Technologies and has access to the power of the DWS Group and HCLs global products and services (see more about HCL below).

See more about our services.

HCL Technologies

HCL Technologies (HCL) empowers global enterprises with technology for the next decade, today. HCL’s Mode 1-2-3 strategy, based on its deep-domain industry expertise, client-centricity and entrepreneurial culture of Ideapreneurship™, enables businesses to transform into next-gen enterprises.

HCL offers its services and products through three business units: IT and Business Services (ITBS), Engineering and R&D Services (ERS) and Products & Platforms (P&P). ITBS enables global enterprises to transform their businesses through offerings in the areas of applications, infrastructure, digital process operations and next generation digital transformation solutions. ERS offers engineering services and solutions in all aspects of product development and platform engineering. P&P provides modernized software products to global clients for their technology and industry specific requirements. Through its cutting-edge co-innovation labs, global delivery capabilities and broad global network, HCL delivers holistic services in various industry verticals, categorized as Financial Services, Manufacturing, Technology and Services, Telecom and Media, Retail and CPG, Life Sciences and Healthcare, and Public Services.

As a leading global technology company, HCL takes pride in its diversity, social responsibility, sustainability, and education initiatives. For more information, visit www.hcltech.com

 

Our leadership team

Our team has been drawn from diverse backgrounds including psychology, computer science, market research, innovation, graphic design, user experience, interface design, web development, digital strategy and service design.

Gerard Murphy - National Executive General Manager
Gerard Murphy
National Executive General Manager
Ben Houghten - National Operations Lead
Ben Houghten
National Operations Lead
Behnaz Rostami - Experience Design Director
Behnaz Rostami
Experience Design Director
Kane Maverich - Client Engagement Manager
Kane Maverich
Client Engagement Manager
Leigh Barnett - Experience Design Director
Leigh Barnett
Experience Design Director
Miriana Taflaga - Principal Experience Design
Miriana Taflaga
Principal Experience Design
David Collins - Client Engagement Manager
David Collins
Client Engagement Manager
Erin Bewsher - Experience Design Director
Erin Bewsher
Experience Design Director
Mitch Seeto - Experience Design Director
Mitch Seeto
Experience Design Director
Alex Ramsay - Client Engagement Manager
Alex Ramsay
Client Engagement Manager
Ben Kraal - Experience Design Director
Ben Kraal
Experience Design Director
Keith Diamond - Associate Director
Keith Diamond
Associate Director
Reece Dol - Experience Design Director
Reece Dol
Experience Design Director

Our clients

Symplicit work across a broad range of industry sectors for some of Australia’s most prominent organisations.

Government of South Australia: Department of Planning, Transport and Infrastructure
Commonwealth Bank
ANZ
Government of NSW: Sydney METRO
National Broadband Network (NBN)
Westpac
Telstra
Queensland Government: Department of Transport and Main Roads
National Australia Bank (NAB)
BP
Uniting Care: Queensland
MLC
SuperFriend
Queensland Government: Department of Housing and Public Works
Nestle
Energy Australia
SA Power Networks
Virgin Australia
Suncorp
City Of Melbourne