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Human-Centred Design at Virgin
Built Environment & Transport

Human-Centred Design at Virgin

Sydney Metro's strategic vision is to deliver a world-class...

Product Design • Design Research • Customer Experience • Usability Testing

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BMC Consortium – Sydney Metro Western Sydney Airport Line
Built Environment & Transport

Sydney Metro Western Sydney Airport: Redefining next generation transport.

Sydney Metro's strategic vision is to deliver a world-class...

Design Research • Strategic Design • Service Design • Customer Experience

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Queensland Transport and Main Roads and Mott MacDonald
Built Environment & Transport

Who will embrace Mobility as a Service (MaaS)?

Rideshare and electric scooters were just the beginning...

Design Research

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Quantium
Consumer & TMT

Intelligent insights for a retail giant

Quantium provides world-leading, advanced analytics solutions...

Design Research • Strategic Design • Product Design • Data & Analytics

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MECCA
Consumer & TMT

Reshaping the beauty experience at MECCA

MECCA opened its first store in Melbourne in 1997, while its...

Design Research • Strategic Design • Service Design • Customer Experience

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Australian University
Education

Supporting students throughout their university life

The Student Support online experience for one of Australia's...

Design Research • Strategic Design • Product Design

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Education Authority
Education

Uncovering Teachers’ needs for a digital Syllabus

For an education authority, a key recommendation of a state...

Design Research • Customer Experience

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RMIT Online
Education

Visualising an Enterprise Education Journey with RMIT Online

Since 2017, RMIT Online has been offering online courses...

Design Research • Customer Experience • Journey Mapping

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National Australia Bank
Financial Services

Creating a new way for people to pay with NAB

Faced with a shift in customer attitudes towards credit and...

Design Research • Strategic Design • Product Design • Customer Experience

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